Simple Pump Support Center
Everything you need to install, maintain, and get the most from your Simple Pump system
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Manufacturing Quality
Are materials and manufacturing backed by a warranty?
Simple Pump offers a lifetime warranty on hand pump parts, excluding wear items. Gear motors are covered for 18 months. Warranty applies with proper installation and use.
Can I cut my own PVC piping?
Cutting PVC for Simple Pump voids warranty. Use our custom drop pipe kits for precision, durability, and optimal pump performance.
Can I drive the Simple Pump motor with wind power?
Using the Simple Pump with wind power is not supported and will void the warranty.
How good is the Simple Pump manufacturing process?
Simple Pumps are precision-made with computer-controlled machining for improved efficiency, reliability, and easy part replacement—even years later.
Is hand pump water safe to drink?
Hand pump water is safe when manufactured with materials meeting Safe Drinking Water Act requirements. Simple Pump uses NSF-certified lead-free stainless steel and FDA-approved materials for drinking water contact.
Is there any lead in the Simple Pump?
The Simple Pump is manufactured with NSF-certified, lead-free materials meeting Safe Drinking Water Act requirements and California Proposition 65 standards for safe drinking water.
What materials are Simple Pumps made out of?
Simple Pumps are manufactured with NSF-certified stainless steel, FDA-approved fiberglass resin, and NSF-certified PVC—materials meeting Safe Drinking Water Act requirements for safe, durable water pumping.
Where and how is the Simple Pump manufactured?
Simple Pump is precision-manufactured in the USA using CNC machining, ensuring consistent quality. Made from NSF-certified lead-free stainless steel, aircraft-grade aluminum, FDA-approved fiberglass resin, and NSF-certified PVC.
Documents & Manuals
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Ready to Get Your Simple Pump?
Now that you understand the support available, take the next step toward water security for your family.