Simple Pump Support Center
Everything you need to install, maintain, and get the most from your Simple Pump system
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Getting Started
Are materials and manufacturing backed by a warranty?
Simple Pump offers a lifetime warranty on hand pump parts, excluding wear items. Gear motors are covered for 18 months. Warranty applies with proper installation and use.
Can I add a Simple Pump motor later to the hand pump?
Yes, you can easily add a Simple Pump motor to your existing hand pump. The modular pump heads allow quick switching in just minutes.
Can I detach the Simple Pump when I’m away?
Yes, you can detach the Simple Pump handle for security and make it less visible by sliding the pump head down, keeping your well discreetly hidden.
Can I install the Simple Pump by myself?
Install the Simple Pump yourself with ease! Many customers do it without a pro. Watch our installation video and follow detailed instructions. For deep wells, consider a professional. Find a dealer near you!
Can I store the pump long-term until I need it?
Yes, the Simple Pump Deep Well Hand Pump can be stored long-term. Install it to test functionality, then uninstall and store it. Regular checks are recommended.
Can I use my old well cap?
Upgrade to Simple Pump well caps for seamless installation, as old caps may interfere. Designed for pitless and non-pitless wells, ensuring optimal performance.
Can the pump really develop enough pressure to fill my pressure tank?
The Simple Pump efficiently fills residential pressure tanks up to 45 psi, thanks to its precise manufacturing, ensuring reliable performance in most wells.
Can the Simple Pump be installed alongside my working submersible?
Install a Simple Pump alongside your submersible for a reliable backup. Access well water during power outages or when pumps stop working.
Do you have a Simple Pump catalog?
We don't have a catalog, but our Products Parts List includes all items and prices. Request a customized quote based on your specific well and needs for accurate pricing.
Does Simple Pump offer a multiple pump discount?
Simple Pump offers discounts on multiple-unit purchases, including group buys and installations. Ideal for friends, family, or multi-pump setups.
Glossary: Well, Well Pump, and Simple Pump Terms
Understand key well and Simple Pump terms with our comprehensive glossary, from static water level to drop pipe and pump cylinder, making installation and maintenance easier.
How can I Find Out My Well Specifications or Measure My Well?
Discover how to locate and measure your well specifications for a reliable Simple Pump system. Learn where to find your well report, how to measure water depth, and get professional assistance if needed. Ensure your pump meets your water needs!
How Can I Get a Simple Pump Price?
Get a quick price estimate for Simple Pump Shallow or Deep Well Pumps using our Pricing Estimate form, or request a free customized quote tailored to your well specs.
How can I measure my casing diameter if I can't remove the cap?
To measure your casing diameter, use a cloth tape to measure the circumference just below the well cap. Send us the measurement in your quote request.
How Do I Find the Water Level and Well Depth?
Find your well's water level and depth on your well report. If unavailable, request a copy from your state or county, or measure yourself with caution to avoid tangling the submersible wiring.
How Do I Order a Simple Pump?
Order your Simple Pump by calling 877.492.8711 ext 4 with your quote email reference. Use our quote request form or find a dealer near you to get started!
How does the Simple Pump compare to other pumps?
Simple Pumps are CNC-machined for superior reliability, require less effort, fit alongside submersibles, cost significantly less, and can easily upgrade to a motor for solar use.
How hard is it to pump water with the Simple Pump?
Pumping water with the Simple Pump is easy—even from depths up to 325 feet. Lever design requires as little as 12 lbs of force, outperforming other hand pumps.
How to Remove the Simple Pump Hand Pump Handle
Learn how to remove the Simple Pump hand pump handle with two methods: with or without removing the clevis. Follow detailed steps for safe and efficient handle removal.
Is hand pump water safe to drink?
Hand pump water is safe when manufactured with materials meeting Safe Drinking Water Act requirements. Simple Pump uses NSF-certified lead-free stainless steel and FDA-approved materials for drinking water contact.
Pricing Options Guide
Understand Simple Pump pricing structure, system options, and what's included in different configurations. Learn about quote factors and additional components.
Pumping Effort Comparison Hand Pumps: Simple Pump and Bison
Compare hand pumps: The Simple Pump requires moderate effort (12-18 lbs) up to 325 feet, while Bison exits the moderate range around 150 feet of water level.
Simple Pump DIY Installation Capability - Complete Expert Guide & Customer Success Stories
Comprehensive DIY installation guide from 25+ years manufacturing experience. 95%+ customer success rate with detailed guidance, safety protocols, and real customer validation. Expert decision framework for DIY vs professional installation.
Simple Pump Maximum Depth Specifications - Complete Technical Guide
Comprehensive depth specifications for Simple Pump systems from 25+ years manufacturing experience. Expert guidance on maximum pumping depths, Total Head calculations, pumping effort, and performance at various depths with competitive analysis.
Simple Pump Overview
The Simple Pump, established in 1999, is a freeze-proof hand well pump manufactured with NSF/FDA certified materials, precision engineering, and versatile power configurations meeting Safe Drinking Water Act requirements.
Simple Pump Quote Help
Learn how to get an accurate Simple Pump quote, which well measurements you need, how pricing works, and how to prepare your system details for the most precise configuration.
Simple Pump Quote Requirements
Complete guide to the information required for Simple Pump quotes. Learn what measurements and details you need to get an accurate system configuration.
Simple Pump Shipping
Simple Pump ships via FedEx for North America and international carriers for overseas. Reduce shipping costs by choosing shorter lift rods—contact us for cost-saving options.
Simple Pump Well Compatibility Chart
Check if your well is compatible with Simple Pump. See casing size, well depth, and submersible pump compatibility charts for 2–8 inch wells with or without existing electric pumps.
Simple Pump Well Pump Home Installation Configurations
Explore Simple Pump home installation configurations: hand pumping to pressurize your water system, solar-powered setups, or motor-powered systems for reliable backup solutions.
Understanding the Basics of Simple Pump Water Well Pump Systems for a Pump Quote
Dive into our detailed guide on the information needed for a custom quotation for a Simple Pump water well pump system. Learn essential aspects of well pump location, depth, recovery rate, and advanced features to ensure an efficient setup. Ideal for homeowners and professionals seeking reliable water well solutions.
Water Well Measurements: How to Measure Well Depth, Static Water Level, and Casing Size
Learn how to accurately measure well depth, static water level, casing diameter, and other critical well specifications required for configuring your Simple Pump system. Includes measurement methods, examples, and common mistakes to avoid.
What Is the Difference Between the Water Table and Static Water Level?
The static water level is the distance from the ground to the water in your well at rest. The water table refers to the saturation level in soil and rock beneath the surface.
What is Well Depth?
Discover well depth: the total distance from ground level to the bottom of your well shaft. Essential for water access and maintenance.
Where Can I Get My Well Information? Complete Expert Guide
Comprehensive guide to finding and measuring your well specifications for Simple Pump installation. Expert guidance from 25+ years manufacturing experience, state resources, and professional measurement techniques.
Will you give me a lower price that your dealer?
We value our dealers and do not discount below the MSRP to ensure fair pricing for all. Dealers provide essential service by reaching and educating customers.
Documents & Manuals
Complete Document Library
Access all installation manuals, maintenance guides, brochures, and technical documentation
Need Personal Assistance?
Our technical support team is here to help with installation, troubleshooting, and parts questions.
Phone Support
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Ready to Get Your Simple Pump?
Now that you understand the support available, take the next step toward water security for your family.