Customer Testimonials

"When our electric pump stopped working during a family reunion weekend, we thought we'd have to get hotel rooms for everyone. Instead, we used our Simple Pump backup system and saved probably $1,500 in hotel costs for the extended family. The pump worked flawlessly, providing all the water we needed for cooking, cleaning, and drinking. Best investment we ever made - it paid for itself in that one weekend."

"I had a Bison pump that was working fine, but after researching both companies, I decided to replace it with a Simple Pump. The build quality is noticeably superior - heavier gauge materials, better machining, and the stainless steel components will last much longer. The Simple Pump pumps faster with less effort, and the customer service was outstanding throughout the process. Worth every penny for the upgrade."

"Bought pump for shallow well. Installed for about 6 months now and been working great. Relatively easy install for DIYer. If I drill a deep well a Simple Pump will be my choice. They did have some production delays prior to delivery but they kept me informed. Good customer service"

"Hi, there! I got my Simple Pump installed by myself. I like the experience. I started to introduce your product to my neighbors. I hope, if they will make decision to have one, I can help them to install it."

"The simple pump is High quality, with easy installation. The water produced by pumping is crystal clear clean and refreshing, of course this is the quality of my well water but the simple pump adds no flavour or contamination, it maintains the fidelity of my well water to a tee. While the look is a bit utilitarian it is a very good looking piece of equipment. Love it."

"Good afternoon Steve, I completed the installation job yesterday on my Simple Pump. I was very pleased with your equipment, the directions and the overall results. I installed the complete system by myself in about 4 hours. Every piece I put into service was in good order and of high quality. Your directions were clear and relatively concise. The end result was a high functioning pump. Thank you for an outstanding bit of kit. I would highly recommend this to like-minded folk. Regards, jc"

"Thank you Steve. I will share when we eventually install it. Right now in northern Canada it is still cold then i will need to find someone to assist. I will save this link to load the pics later on. Thanks again for a good product that was delivered well."

"simple, efficient design. easy installation. quality materials. well built. attention to detail. recommend Simple Pump for every residential well! access to water is critical to life! when there's no power, your and your loved one's lives are on the clock! Simple Pump can stop those hands of time!"

"This is a well designed product and simple to install and maintain. The simple pump company is great to work with and delivers a excellent product. My only concern is the lead time from ordering and delivery. Some costumers are impatient and it can reflect on me. Otherwise I'm very pleased with company"

"Simple Pump is a quality American Company that care about the performance, quality and reputation of their products. Considering today’s abysmal economy, the pump is reasonably priced, well made AND they stand behind it. I own two pumps, because one day, they will save your hind quarter! Make the investment today. See the quality for yourself. It’s worth it."

"Wonderful experience. Having a high quality pump assembly tailored-designed by Simple Pump and shipped to my door is amazing. My entire experience with their team was wonderful and I plan to work with them again. Their assembly instructions were detailed and very understandable."

"The best product on the market delivered with the best customer service and support anywhere. I have told dozens of people about SimplePump and have personally helped install pumps for at least 5 friends & family members. Just the BEST!"

"Simple Pump is the official, recommended well pump for Fortitude Ranch (https://www.fortituderanch.com), the nation's largest recreational and survival community."

"There was a mixup on the cap for my well and Mr Schmid was amazing with how he handled the problem these are wonderful people to work with and my pump works perfectly, super easy to install I recommend them to everyone"

"great product, great service, great supportpackaging was secure and damage free, I needed another part and service was prompt, and I had an extra part I needed to return (and the process was smooth and clear)The pump itself functions better than I'd hoped and installation was easy."

"The product is genuinely excellent. It is obviously built with great attention to detail. The packing job was superb, and the instructions were the best I've ever seen. Customer service was a real pleasure, and went to great lengths to assure us they would take care of any damaged items that had been VERY roughly handled during shipping. All was well, however, and the install went great. All around one of the best products I've ever purchased - just outstanding."

"Where do I start with Simple Pump's customer service? When I had a question, it wasn't just answered; it was examined, explored, and then put to bed with the comfort of expertise and competence. When I had a question, two pros, Brian and Michael, were right on it. You see, I dealt with them both, as they each took the time to weigh in on my needs and make sure what they suggested would work best. Then Steve, another seasoned pro jumped on the phone and gave me multiple calls to discuss options, always making sure that I had any contingencies covered, as well as going out of his way to optimize shipping and reduce costs. I didn't ask him to do that, by the way. That's just how these guys roll."