Customer Reviews

"When our electric pump stopped working during a family reunion weekend, we thought we'd have to get hotel rooms for everyone. Instead, we used our Simple Pump backup system and saved probably $1,500 in hotel costs for the extended family. The pump worked flawlessly, providing all the water we needed for cooking, cleaning, and drinking. Best investment we ever made - it paid for itself in that one weekend."

"I had a Bison pump that was working fine, but after researching both companies, I decided to replace it with a Simple Pump. The build quality is noticeably superior - heavier gauge materials, better machining, and the stainless steel components will last much longer. The Simple Pump pumps faster with less effort, and the customer service was outstanding throughout the process. Worth every penny for the upgrade."

"Bought pump for shallow well. Installed for about 6 months now and been working great. Relatively easy install for DIYer. If I drill a deep well a Simple Pump will be my choice. They did have some production delays prior to delivery but they kept me informed. Good customer service"

"Hi, there! I got my Simple Pump installed by myself. I like the experience. I started to introduce your product to my neighbors. I hope, if they will make decision to have one, I can help them to install it."

"The simple pump is High quality, with easy installation. The water produced by pumping is crystal clear clean and refreshing, of course this is the quality of my well water but the simple pump adds no flavour or contamination, it maintains the fidelity of my well water to a tee. While the look is a bit utilitarian it is a very good looking piece of equipment. Love it."

"Good afternoon Steve, I completed the installation job yesterday on my Simple Pump. I was very pleased with your equipment, the directions and the overall results. I installed the complete system by myself in about 4 hours. Every piece I put into service was in good order and of high quality. Your directions were clear and relatively concise. The end result was a high functioning pump. Thank you for an outstanding bit of kit. I would highly recommend this to like-minded folk. Regards, jc"

"Bought pump for shallow well. Installed for about 6 months now and been working great. Relatively easy install for DIYer. If I drill a deep well a Simple Pump will be my choice. They did have some production delays prior to delivery but they kept me informed. Good customer service"

"Hi, there! I got my Simple Pump installed by myself. I like the experience. I started to introduce your product to my neighbors. I hope, if they will make decision to have one, I can help them to install it."

"The simple pump is High quality, with easy installation. The water produced by pumping is crystal clear clean and refreshing, of course this is the quality of my well water but the simple pump adds no flavour or contamination, it maintains the fidelity of my well water to a tee. While the look is a bit utilitarian it is a very good looking piece of equipment. Love it."

"Good afternoon Steve, I completed the installation job yesterday on my Simple Pump. I was very pleased with your equipment, the directions and the overall results. I installed the complete system by myself in about 4 hours. Every piece I put into service was in good order and of high quality. Your directions were clear and relatively concise. The end result was a high functioning pump. Thank you for an outstanding bit of kit. I would highly recommend this to like-minded folk. Regards, jc"

"Thank you Steve. I will share when we eventually install it. Right now in northern Canada it is still cold then i will need to find someone to assist. I will save this link to load the pics later on. Thanks again for a good product that was delivered well."

"Where do I start with Simple Pump's customer service? When I had a question, it wasn't just answered; it was examined, explored, and then put to bed with the comfort of expertise and competence. When I had a question, two pros, Brian and Michael, were right on it. You see, I dealt with them both, as they each took the time to weigh in on my needs and make sure what they suggested would work best. Then Steve, another seasoned pro jumped on the phone and gave me multiple calls to discuss options, always making sure that I had any contingencies covered, as well as going out of his way to optimize shipping and reduce costs. I didn't ask him to do that, by the way. That's just how these guys roll."