“IS HAND PUMP WATER SAFE TO DRINK?”
Yes. In the Simple Pump, all metal in the pump is high-grade, lead-free stainless steel. The check valve is lead-free brass. PVC is certified for drinking water use. Fiberglass resin is certified for drinking water use. Be sure to use specific drinking water compatible hose to take water to your house, not garden hose.
“Can I store the pump long-term until I need it?”
You can — but we don’t advise it. If there is some kind of large-scale problem, that is not when you want to be installing the pump for the first time and discovering, perhaps, that there is something you don’t understand. Install the pump now. Make sure there are no problems. Phone us if you need any assistance. Now you know you can install it if needed. Then you can un-install and put it away for storeage if you like, or leave it where it is, installed. If you have it installed, pump a few gallons of water every couple of months.
“Please send me a catalog.”
We actually don’t have a paper or PDF catalogue. Every sale is different – depending on hand-operated, motorized, solar, possible desire to motorize in the future, well depth, water depth, and recovery rate. This makes the price of every system different. The only way we can create a quote that is correct for your well is to first gather information from you, and then prepare a customized system recommendation with quote. The components will differ depending on your needs.
Please explore the information under “Our Pumps”, and then start the process by visiting the “Get A Quote” page. You give us the information we need, and we will send you a no-obligation quote (usually within one business day).
“Will you give me a lower price that your dealer in ________ ?”
Our resellers reach market segments that we don’t, and so perform a valuable service for us. One concern of resellers in any business sector is that they work to find and educate prospective customers, only to have the manufacturer undercut them and take away some of those deals. Because of our commitment to our resellers, we will not discount below their retail price.
“CAN I cut my own PVC piping?”
There are several factors to consider about piping:
First – if you were to cut the piping, OUR WARRANTY WOULD NO LONGER APPLY — since we cannot warranty a mechanism that is dependent on the unknown quality and precision of someone else’s cutting and threading.
The next point is about how much savings are possible. The answer is, “Not much, if any”. The drop pipe units are not JUST piping – in the sense of a hollow tube. The pipe contains the lift rod mechanism to lift the water. The pipe, itself, is about a third of the cost of the whole “drop pipe kit”. Depending on your depth, you are probably looking at about a total price for the PVC PIPING itself of around $100 – $200. So you’re really not playing with a lot of money to try to make savings on. And at what cost in time and risk?
Next, you are quite right that shipping PVC is appreciable. However, the expense is not so much about weight; it is mostly about shipping 9-foot lengths. Removing PVC from the shipment does nothing to address this shipping cost, because the 9-foot-long lift rods remain be shipped. Our lift rods are fiberglass, and it took us considerable effort and time to figure out how to reliably affix their stainless steel ends. There is nothing comparable available anywhere, except from us.
Then you need to consider even being able to obtain Schedule 80 piping and Schedule 80 fittings. It’s actually unlikely that any average hardware store would have Schedule 80. The local well driller’s supply outlet may have the required drop pipe and fittings. But will they even sell retail to you, and at what price?
The reality is that there are little or no savings to be had, while you expose yourself to risk.
For all these reasons, we don’t sell our pump without our piping.
“Can I detach the pump when I’m away?”
Well, you can, but it’s not recommended. For security, you can easily make the pump much less visible. You can remove the handle and slide the pump head down to the cap, leaving just a few inches of the pump above the cap (down-periscope position). The pump AND your well can then be hidden behind a shrub or under a hollow imitation rock.
“How does the SimplePUMP compare to Company X?”
Here are some reasons why we suggest Simple Pump is the better pump:
Simple Pumps are far more reliable than most other pumps, because they are CNC-machined. This machining, directed by computer instructions, ensures every stainless steel piece is identical to the last. Superb and consistent fit makes for far less wear, and much longer life.
The structure of a Simple Pump is quite narrow — 1.75 inches at its widest — yet strong. Most other hand pumps simply cannot be installed along with a submersible in an the majority of existing wells. You would have to drill a second well in order to use it as back-up!
Our pump requires DRAMATICALLY LESS EFFORT to pump the water, due to a much lighter mechanism. For example, the Simple Pump lift rods — which transmit the pump action from the lever arm to the pump cylinder at the bottom — are made out of super-light fiberglass with a resin that is FDA approved for drinking water use. Significantly lighter weight also makes installation much easier.
The Simple Pump COSTS DRAMATICALLY LESS than other “serious” and seemingly comparable pumps. One competitor costs about $1,100 more at 200′ water level.
No other lever-arm pump manufacturer offers the option of converting to a 12 or 24 volt DC Motor. The DC motor fits precisely the same way on every Simple Pump, making installation so easy that most homeowners install the motor upgrade themselves. So if you ever wanted to convert to solar, the addition of the Simple Pump motor is quite easy and does not take a lot of work .
You can also read an overview of “Why Simple Pump”.