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CLIENT STORY: OFF THE GRID

"City folk" successfully installing a Simple Pump. Examining a drop pipe.Background

We live in San Francisco but love the outdoors. We started looking for property off the grid and deeply immersed in nature. The land we eventually purchased was miles from a paved road, with no utilities, no buildings, not even a well.

We paid to have a well dug before purchasing because we didn't want land without water. We were happy to find that the well could produce about 15 gallons per minute of water. We bought the land.

Need

That's when we started shopping for well pumps. We were looking for a pump that was the right balance of dollar value for the amount of water delivered and at the lowest possible power demand. We shopped online, downloading specification sheets for many different types, makes and models. In the short term, we needed an easy way to get water out of the ground so we could enjoy camping on our land. At the time we had no solar panels or even a generator so we started looking at hand pumps.

Amazed neighbour pumping water in feet of snow.Reasons

We were intrigued by the Simple Pump but were a little skeptical. There are a lot of companies manufacturing 110v and 220v well pumps. Most of the hand pumps we found were the 'old fashioned' type and only able to handle pumping water from about 25' deep or less. Our water is at about 125' deep. The specs on the Simple Pump were impressive and, if accurate, would meet our needs nicely.

Purchasing

We liked having one of the company owners answer our email questions before purchasing. Because we had never owned a well before and had no prior experience with pumps we valued the personal and patient responses to our questions.

Gary patiently answered our many questions about shipping and installing the Simple Pump. We would be installing the pump by ourselves with no hardware store to run to in case of unforeseen problems.

We nervously accepted the assurances that the installation would proceed as planned and that we would have all the tools that we needed. The installation went off without a hitch, just as we were told. Our first camp out at the property was a success with plenty of water.

Performance

We used the hand pump for over a year while we slowly started outfitting our land. We purchased the optional electric motor attachment for the Simple Pump and now use it with the solar panels. We've used the electric pump to fill a 1500 gallon septic tank and have filled a 550 gallon water tank a few times over since installing it. We've owned our simple pump for a little over two years now. The only maintenance required was when we installed the electric motor. We had to adjust the length of the drop pipe by about an inch to maximize the pump stroke with the electric motor attached.

Future

Our future plans include building a cabin on the property. We will install a pressure system to supply the cabin with a constant pressure water supply. We plan on continuing to use the Simple Pump with the electric motor attachment to meet our water supply needs. The Simple Pump has proven to be a dependable and very efficient means of supplying water.

Best regards.

(see also, a second email from the same client)




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SIMPLE PUMP COMPANY, LLC
1140 Amarillo Drive, Gardnerville, Nevada 89460-7504
Phone: 877.492.8711 (toll free) or 775.229.8175
Mon-Fri 8-5 Pacific Time